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We are looking for a dynamic and results-driven Customer Service Manager to join our growing in-office team. In this role, you will be responsible for leading our customer service operations, ensuring high standards of client communication, and managing day-to-day case resolutions. You will also bridge the gap between our clients and internal teams by overseeing the moderation workflow and ensuring timely follow-ups. Case Management: Manage, track, and follow up on customer cases from initiation to resolution. Client Communications: Conduct professional client calls and ensure all inquiries receive proactive and timely follow-ups. Team Coordination: Oversee, guide, and coordinate with the moderation team to align daily customer support tasks. Efficiency & Quality Assurance: Ensure all customer inquiries and cases are handled efficiently while maintaining top-tier standards of customer service and communication.

Attendance & Timekeeping: Oversee and reconcile monthly attendance records, punctuality tracking, and leave balances. Payroll Processing: Execute end-to-end monthly payroll computations accurately and on schedule. Overtime & Deductions: Audit, review, and calculate employee overtime hours, bonuses, and authorized deductions in alignment with company policy and labor standards. Day-to-Day Operations: Manage daily HR administrative workflows, employee inquiries, and personnel record-keeping. Recruitment: Partner with hiring managers to source, screen, and interview candidates for open positions to support company growth. Administrative Oversight: Supervise and streamline general administrative functions and office support workflows.

One of Our Clients is well-know manufacturing company is seeking for Group Financial Controller The Role Summary: The is responsible for overseeing all financial activities across the company’s three manufacturing plants and SPV. This includes managing financial reporting , budgeting , forecasting , taxation , and ensuring compliance with accounting standards and regulations. The Financial Controller will play a key role in maintaining the accuracy and integrity of the financial data, assisting with strategic financial planning, and providing insights into financial performance to support decision-making at the executive level   Key Responsibilities: Facilitates and assists the external auditors to carry out their statutory audits and issuance of the financial statements and audit reports and ensures their compliance with audit requirements. Works in close cooperation with the external auditors of the company so as to complement the audit activities and avoid duplication of effort. Oversee all tax aspects and work closely with the tax consultant and the Egyptian Tax Authority. Design procedures and processes to ensure accounting data is accurate and exhaustive, smooth the operation among the different departments, and ensure the desired controls. Monitor and work closely with governmental authorities such as the Export Incentive Department Financial Reporting and Analysis Lead the preparation and timely submission of accurate financial statements for the company, including balance sheets, profit and loss statements, and cash flow reports. Ensure compliance with relevant accounting standards  (e.g., IFRS, GAAP) and company policies for financial reporting and disclosures. Perform financial analysis to provide insights into the group’s financial health, profitability, and operational performance. Oversee monthly, quarterly, and annual closing processes, ensuring timely and accurate financial reporting for management and external stakeholders.    Internal Controls and Compliance Develop, implement, and monitor robust internal controls to safeguard company assets and ensure the integrity of financial data. Ensure compliance with local and international tax laws, regulatory requirements, and corporate governance standards. Coordinate with internal and external auditors to ensure the accuracy of financial records and the effectiveness of controls. Conduct regular audits to ensure operational and financial efficiency, identifying areas for improvement or cost optimization.      Cost Management and Profitability Analysis Monitor and analyze production costs, inventory levels, and cost of goods sold (COGS) to ensure alignment with budgeted expectations. Identify cost-saving opportunities and recommend initiatives to improve profitability across all three manufacturing plants. Work with operational teams to improve cost structures, enhance financial performance, and optimize resource utilization Location: Nasr City Reporting to : CFO

Five Stars for Food Industries is seeking a skilled Senior Mechanical Engineer The Job Role Oversee the operation, maintenance, and optimization of  production machinery within flour and feed milling operations. The role focuses on ensuring equipment reliability, improving operational efficiency, and maintaining compliance with safety and quality standards. Key Responsibilities: Mechanical Systems Compliance & Optimization Ensure all milling machinery and mechanical systems (mills, conveyors, mixers, feed equipment, pneumatic systems) conform with manufacturing standards, technical documentation, and regulatory requirements. Develop, interpret, and maintain schematic drawings and system software to ensure operational integrity of all plant machinery. Continuously review mechanical processes, identifying and implementing improvements to reduce downtime and enhance efficiency. Maintenance Planning & Execution Develop and execute preventive maintenance programs for all core and auxiliary mechanical systems including mills, mixers, conveyors, hydraulic presses, and pneumatic systems. Lead mechanical upgrades, modifications, and the commissioning/handover of new milling and feed-production equipment. Review machine efficiency reports, track deviations, and implement corrective actions to improve productivity and reduce downtime Spare Parts & Inventory Management Monitor stock levels for mechanical spares, identify obsolete items, and coordinate periodic re-orders to ensure uninterrupted maintenance and production. Validate incoming spare parts and raw materials against specifications and ensure proper storage conditions. Budget & Cost Management Assist in preparing the annual mechanical budget. Manage spare parts consumption and implement cost optimization measures to support plant reliability . Team Leadership & Development Direct, train, and develop a team of technicians/engineers through feedback, performance evaluation, and coaching Promote a culture of safety and hazard awareness in all mechanical engineering activities. Safety, Compliance & Documentation Maintain compliance with safety standards, regulatory requirements, and company policies. Ensure accurate documentation of all maintenance activities, modifications, and plant upgrades

Key Responsibilities Stock Management & System Updates: Receive incoming shipments, inspect items for quality, and promptly update inventory levels in the system. SKU Creation & Cataloging: Generate and assign new SKUs for incoming leather goods and clothing lines, ensuring proper classification in the database. Logistics & Documentation: Maintain precise digital and physical logs for all products moving in and out, including returns, exchanges, and customer refunds. Order Fulfillment: Efficiently pick, pack, and prepare customer and retail orders with high accuracy and attention to brand packaging standards.

ProSec is a leading cybersecurity services and solutions provider based in Egypt founded in 2024 Key Responsibilities: Sales & Revenue Generation: -Develop and execute sales strategies to achieve and exceed quarterly/annual revenue targets. -Identify, qualify, and manage a pipeline of enterprise and mid-market clients. -Conduct product presentations and technical demonstrations to prospective clients. -Negotiate contracts and close deals with C-level executives and security decision-makers. -Maintain and nurture long-term client relationships to drive repeat business and upselling. Market & Account Development: -Conduct market research to identify emerging trends and competitor activity. -Maintain accurate CRM records and sales forecasting data. -Prepare compelling proposals, RFQs, and commercial documentation. -Build strong relationships with key decision-makers in target accounts. -Develop industry verticals or account segments (as assigned). Cross-Functional Collaboration -Work closely with solutions architects, product, and support teams to ensure customer success. -Provide market feedback to product development teams. -Participate in industry events, trade shows, and networking opportunities.

For A world-class airline catering, train catering and hospitality services Company Work Model: On-site – Rotational Shifts Working Days: 5 days per week, including weekends. Job Summary: We are seeking a motivated Junior HR Training & Development Specialist to join our Human Resources team in Cairo, Egypt. In this full-time role, you will support the planning, coordination, and execution of comprehensive learning programs to ensure our workforce meets high operational and compliance standards. This is an exciting opportunity for an energetic professional with 1–2 years of experience—or a driven fresh graduate—to build a rewarding career in a dynamic international environment. Responsibilities : -Support the development, coordination, and implementation of the annual Training & Development Plan, logistics, and schedules. -Manage mandatory, safety, and compliance training programs, ensuring timely renewals and accurate documentation. -Maintain comprehensive employee training records, attendance logs, certificates, and digital databases to keep files audit-ready. -Administer e-learning platforms, track course completion rates, and follow up with participants as needed. -Coordinate with external training providers, internal departments, and relevant authorities to facilitate seamless training delivery. -Assist with Training Needs Analysis (TNA), new hire onboarding, and various employee development initiatives. -Evaluate training effectiveness using established metrics and prepare routine training reports and KPIs for management. -Collaborate effectively across teams, utilizing strong communication skills and proficiency in Microsoft Office to support department goals.

We are seeking a seasoned and detail-oriented HR Specialist to join our Human Resources team in Cairo, Egypt on a full-time basis. In this role, you will play a pivotal part in managing key human resources functions, ensuring operational excellence across recruitment, onboarding, and payroll processing. The ideal candidate will combine strong administrative expertise with a deep understanding of local labor regulations to support our growing workforce. End-to-End Recruitment: Manage full-cycle recruitment processes, partnering with hiring managers to define role requirements, source top-tier talent, and handle offer negotiations. Onboarding & Orientation: Facilitate seamless new hire integration by delivering engaging orientation programs and managing all related administrative paperwork. Payroll Management: Oversee the collection, verification, and processing of monthly payroll inputs, ensuring precise calculation of salaries, allowances, and statutory deductions. System Administration: Utilize HRIS and payroll systems (such as SAP, Oracle, or similar) to maintain accurate, secure, and up-to-date employee records. Labor Law Compliance: Ensure all HR operations, documentation, and payroll activities strictly comply with Egyptian labor laws and internal company standards. Employee Relations & Support: Provide reliable day-to-day guidance on HR policies, handle employee inquiries, and support internal HR initiatives with high confidentiality. Process Improvement: Continuously evaluate and optimize human resources workflows, recommending best practices to enhance overall departmental efficiency.